Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please contact
Yes, you can place the sample order through our website, please note your order needs to be a minimum of $200 to checkout.
Pre-orders generally take around 2 weeks to arrive. If you have any questions or concerns about the pre-order, please do not hesitate to contact us.
Yes, you can email our customer service team , Mon - Fri 9:00am to 5:00 pm to place your orders.
Your Accessory Shop is a wholesale online store. We only deal with wholesale clients. Your order needs to be a minimum of $200 to checkout.
Yes, MOQ is required for customized labels. Please contact us for further details.
An email will be sent to you for confirming your order. Once the payment is received, another email will be sent to you again to inform you of the shipment details.
At this stage, we deliver to Australia only.
Please check your “spam”, “trash”, “junk” folders as it may incorrectly be flagged as spam. Otherwise, you can email: for assistance.
Even though we try our best to prevent errors, mistakes can happen. You can return the incorrect items by completing the return process. We can credit or original method of payment, excluding delivery costs, or issue you a store credit for you to use on the next purchase.
We work very closely with our suppliers to ensure our stock levels are maintained. Unless an item is discontinued, we generally move quickly to restock our levels. We suggest you continue to monitor the website as we will normally replenish stock levels within weeks.
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